1. Introduction

Second Gear Auto Parts respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://www.google.com/searchq=https://secongearautoparts.com/ or visit our physical locations, including our store in 9541 Ball Rd Anaheim California, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website and customers in our store, including:

  • Personal Identification Information: Name, postal address, email address, and telephone number.

  • Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us (e.g., lawn mowers, parts, snow blowers).

  • Equipment Data: If you purchase equipment that requires warranty registration (e.g., John Deere, Toro, Stihl), we collect product serial numbers, models, and installation dates.

  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • Order Fulfillment: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.

  • Warranty Registration: To register your new equipment with the original equipment manufacturer (OEM) to ensure your warranty coverage is active.

  • Customer Service: To notify you about changes to our Website, products, or services, and to schedule service/repair appointments for your machinery.

  • Marketing (If opted-in): To provide you with information about special offers, seasonal maintenance tips (e.g., “Winterization” services), and new inventory.

4. Sharing of Your Information

We do not sell your personal data to third parties. However, we may share your data with the following trusted entities to operate our business:

  • Manufacturers: We are required to share owner information with manufacturers (such as Husqvarna, Kubota, or Ariens) to validate warranties and safety recalls.

  • Service Providers: Companies that provide IT and system administration services, and payment processors (e.g., Shopify, PayPal, Stripe) who process secure payments on our behalf.

  • Logistics: Delivery companies required to transport heavy equipment (e.g., Zero-Turn mowers) to your location.

5. Data Security (SSL)

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access.

  • Secure Transmission: All payment information and personal data transmitted via our Website is encrypted using Secure Socket Layer (SSL) technology.

  • PCI Compliance: We do not store your credit card information on our servers. All transactions are processed through a gateway provider and are not stored or processed on our servers.

6. Cookies and Tracking

Our website uses “cookies” to enhance your experience.

  • Functionality Cookies: Allow the website to remember the contents of your shopping cart and your login details.

  • Analytics Cookies: We use tools like Google Analytics to help us understand how our customers use the site. You can choose to set your browser to refuse all or some browser cookies.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of the data we hold about you.

  • Request deletion of your personal data (subject to our legal obligation to retain transaction records for tax and warranty purposes).

To exercise any of these rights, please contact us at the email below.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Second Gear Auto Parts 9541 Ball Rd Anaheim California  Email:sales@secongearautoparts.com   

 Phone: (909) 570-1209