1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity and second gear concerning your access to and use of the https://www.google.com/searchq=https://secongearautoparts.com/ website. By purchasing products (mowers, parts, accessories) from our site, you confirm that you have read, understood, and agree to be bound by all of these Terms and Conditions.
2. Accuracy of Inventory and Pricing
We make every effort to display the accuracy of our inventory, including part numbers and supersessions (when a manufacturer replaces an old part number with a new one). However:
Supersessions: Manufacturers (e.g., John Deere, Husqvarna, Savage Equipment) frequently update part numbers. If you order a part that has been superseded, we may ship the updated/newer part number which fits your machine specifications.
Pricing Errors: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.
3. Order Acceptance and Cancellation
Order Confirmation: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
Backorders: If a part is on backorder with the Original Equipment Manufacturer (OEM), we will notify you with an estimated lead time. You may cancel backordered items for a full refund at any time prior to shipment.
4. Shipping and Delivery
Standard Parts: Small parts are shipped via [UPS/FedEx/USPS]. Risk of loss passes to you upon our delivery to the carrier.
LTL Freight (Heavy Machinery/Engines):
Items over [100 lbs] (e.g., Mower Decks, Crate Engines, Zero-Turn Mowers) ship via LTL Freight.
Signature Required: You must be present to sign for the delivery.
Liftgate Service: Unless specified, curbside liftgate service is included. The driver will not move the item into your garage or shed.
Damage Inspection: You must inspect the crate/packaging before signing the Bill of Lading. If you sign for a package as "Clean/Undamaged," we cannot file a claim for concealed damage later. If damage is visible, Refuse the Shipment.
5. Returns and Refunds
Our return policy is strictly enforced due to the seasonal and technical nature of our products.
Return Window: Items may be returned within [30] days of receipt.
Restocking Fee: A restocking fee of 10% applies to all non-defective returns to cover inspection and repackaging costs.
Non-Returnable Items (Strictly Enforced):
Electrical Parts: Switches, Solenoids, Starters, Coils, Regulators, and Circuit Boards are Final Sale and cannot be returned once the packaging is opened.
Fueled Equipment: Any power equipment (Chainsaws, Mowers, Trimmers) that has been filled with gas or oil cannot be returned due to Hazmat shipping regulations. These items must be taken to a local authorized service center for warranty repair.
Gaskets and Seals: Cannot be returned if opened.
6. Warranty Disclaimer
Manufacturer Warranty: We are an authorized dealer, but we do not manufacture the equipment. All warranties are provided solely by the original manufacturer (e.g., Kohler, Briggs & Stratton, Kawasaki).
Warranty Process: We will assist you in filing warranty claims, but the final decision on coverage rests with the manufacturer. Warranty covers defects in material and workmanship; it does not cover damage caused by stale fuel, improper storage, or misuse.
7. Limitation of Liability
Outdoor power equipment involves moving parts, blades, and combustible engines.
Safety: You acknowledge that you are responsible for reading the Operator’s Manual before operating any machinery purchased from us.
Liability: In no event will Second Gear Auto parts be liable for any direct, indirect, consequential, or incidental damages arising out of the use or inability to use the products sold on this site, including but not limited to injury, loss of profit, or property damage.
8. Governing Law
These Terms shall be governed by and defined following the laws of the State of Anaheim California.
9. Contact Us
For questions regarding these Terms, please contact us at: Second Gear (909) 570-1209 sales@secongearautoparts.com 9541 Ball Rd Anaheim California